Himanshu Sharma

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Himanshu Sharma

Lead Software Engineer

I am a driven individual with the ability to adapt to any situation and proven potential to grow self and others. My objective is to have significant impact in a role that leverages my extensive experience in product definition, architecture, design and development.

Work Experiences

Lead Software Engineer - Systems

Freshworks | July 2021 - Present

I joined Freshworks as the member of platform engineering team and was involved in building highly scalable services for large set of product offerings.

  • Designed various omnichannel services for products experience.
  • Built deployment pipelines for messaging services.
  • Involved in developing MS Teams messaging bot experience as platform.

Technical Lead

PS QuickIT | Jan 2018 - July 2021

I started at PS QuickIT(now Credex Technologies) as a new Graduate hire, in the years following I worked in major deliveries and Data Management projects in Integration Industry.

  • Contributed to each project delivery phase(analysis, development, test, ops) in different roles.
  • Managed the CRM development team.
  • Delivered new features in both Agile and SDLC life-cycles.
  • Established self as a CRM expert and gained trust of clients.
  • Member of the Talent acquisition team (technical).
  • Led Rookie training program for recruits.

Projects

CTI System

Aug 2019 - Present

An application to integrate Phone Systems with CRMs.

Technologies Used: NodeJs, Angular, Java, Git, JIRA, Docker, MongoDB, and more.

  • Involved in Back-end development of CTI application for the Telephony domain.
  • Major role in integrating phone systems with CRM systems.
  • Worked on Salesforce, ServiceNow, SugarCRM, Oracle NetSuite, Avaya PBX, CISCO UCM, IPC Turrets, etc.
  • Involved in testing and debugging of application.

SaaS Data Integration tool

Jan 2018 - Present

An application to provide integration support for various data systems.

Technologies Used: Java, Jenkins, NodeJs, Angular, Git, JIRA, Docker, C++, DynamoDB, and more.

  • Involved in Back-end development of Data Integration application for the ETL domain.
  • Major role in developing connectors for major ERPs, CRMs and SAAS platforms like NetSuite, Salesforce, ServiceNow, Workday, Clarizen, JMS, etc.
  • Client recognition for the work as the first in Industry/Competition.
  • Involved in testing and debugging of application.

Worppy

PSQ Hacks | Jan 2019 - Apr 2019

A desktop application to monitor the emotion level of employees within an organization and encourage the social involvement of employees.

Technologies Used: Spring Boot, Hibernate, OpenCV, TensorFlow, Angularjs, InfluxDB, and Python.

  • Involved in the Machine Learning part of the application.
  • Prepared Data models from available data sets for human emotions.
  • Developed the desktop application to capture human emotions using OpenCV.
  • Built a management console to view the emotion variations in form of graph for all the employees.